Common questions
Here we have collected answers to questions that we often get here at Runåbergs. If you do not find the answer to what you are wondering, contact us and we will help you.
Do I have to have an account to shop with you?
No, it's perfectly fine to shop with us even without an account.
No, it's perfectly fine to shop with us even without an account.
The variety I want is out of stock, how do I know when it will be available again?
If a variety is out of stock, you can choose to set up an alert. Then you register your email address and receive an email when it is available to order again. Note that an alert does not correspond to an order.
If a variety is out of stock, you can choose to set up an alert. Then you register your email address and receive an email when it is available to order again. Note that an alert does not correspond to an order.
Do I have to use a bank ID to order from you?
If you do not have a bank ID, you can choose the payment method direct payment via bank, provided that you have access to your internet bank with an alternative login method. Our checkout service Svea's terms and conditions apply to purchases from us.
If you do not have a bank ID, you can choose the payment method direct payment via bank, provided that you have access to your internet bank with an alternative login method. Our checkout service Svea's terms and conditions apply to purchases from us.
I realized I forgot to order some varieties. Can I make an addition to my order?
We make additions of up to three bags depending on time. The easiest way is if you email us at info@runabergsfroer.se.
We make additions of up to three bags depending on time. The easiest way is if you email us at info@runabergsfroer.se.
We have a mailbox that is outside. Is it harmful to the seeds if they are delivered there in the winter when it is below freezing outside?
There is no danger to the seeds if they are in freezing temperatures. However, moisture is not good for seeds.
I have ordered a new password but it is not coming to my email. Why not?
Feel free to look in your spam folder, sometimes the email with a new password ends up there. If you don't find any email there, contact us and we will help you.
Are all your seeds organic?
Yes, we only sell organic seeds. Here you can read more about our eco-certification.
Can I buy empty bags without printing?
Yes, we sell empty seed bags with nice printing where you can collect your own seeds. You can find the bags here.
There is no danger to the seeds if they are in freezing temperatures. However, moisture is not good for seeds.
I have ordered a new password but it is not coming to my email. Why not?
Feel free to look in your spam folder, sometimes the email with a new password ends up there. If you don't find any email there, contact us and we will help you.
Are all your seeds organic?
Yes, we only sell organic seeds. Here you can read more about our eco-certification.
Can I buy empty bags without printing?
Yes, we sell empty seed bags with nice printing where you can collect your own seeds. You can find the bags here.
